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Cookie Policy

Valid from 25.05.2018

About this Cookie Policy

Dialoogle ApS is committed to protect and respect your privacy. This Cookie Policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

If you have any questions about this Cookie Policy please contact:

Dialoogle Aps
Soelleroedgade 42
DK-2200 Copenhagen
Denmark
CVR-nr. DK31261929
E-mail: mail@dialoogle.com

Dialoogle is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our Privacy Policy. Dialoogle may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What are cookies?
Cookies are small text files that are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible, and they remember your preferences so you do not have to provide your details again and again.

There are different types of cookies. Some cookies come directly from our website and others come from third parties that place cookies on our site.

Cookies can be stored for varying lengths of time in your browser or on your device. Session cookies are deleted from your computer or device when you close your web browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

We are using 4 varieties of cookies, which operate on our website:

1. The essentials
Some cookies are essential for you to be able to experience the full functionality of our site. For example, these cookies allow you to log in to your account and add products to your basket and check out securely. Without these cookies, some parts of our site just will not work as they should.

2. The customisers
These cookies (also called functional cookies) allow our site to remember your preferences, helping you to customise your experience on our site. In this way we can remember you when you return to our site.

3. The performance improvers
These cookies tell us about how you use the site and they help us make it better. For example these cookies count the number of visitors to our website and see how visitors move around when they are using it. This helps us improve the way our site works, for example by ensuring that users easily find what they are looking for.

4. The targeters
These cookies (also called advertising cookies) are used to deliver advertised content that is relevant to you, and they can be used to track the effectiveness of our advertising campaigns on third party websites. Our third-party service providers place these cookies on our site; they may remember your web browsing activity and may be used to understand your demographics, such as age and gender. Only anonymised information is captured and used and the purpose is to provide you with content that is relevant to you.

How do we use cookies?
We use cookies to enhance your browsing experience:

  • by recognising when you log in and any preferred settings. 
  • by giving you a browsing experience that is unique to you, and serving you content which we believe improves your site experience.
  • by analysing your use our site, which helps us troubleshoot any problems and monitor our own performance.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies; but usually you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect
Here are some examples of the main cookies on our site and what they do.
iMs, iSt, iOi, iSk, iUn, iUt, iVt, iTv, iVz, iPc, iPgi, iPr, iDe, iLes, iLn
These cookies are essentials and customisers. They allow you to navigate our site, log in, add products to your basket, set language settings, display the correct page for the device you are using, verify your details when you make an order, and they allow us to process payment for an order.

 

 

COOKIE NAME

COOKIE DESCRIPTION

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.


Third Party cookies

Adobe Analytics (Omniture)

This is a performance improver cookie and we use it to track visits to our website and movement around site. Data collected is anonymous and used for benchmarking purposes to monitor the performance of our site and to measure user engagement on our site.

You can read more and change your preferences here: https://www.adobe.com/uk/privacy/opt-out.html

Akamai
This is a customiser cookie that helps us ensure that content delivery on our site is in order, and that our servers are optimised so that your web page loads as quickly as possible.

Facebook
This is an advertiser cookie and a performance improver cookie. It allows us to place advertising content onto Facebook that is relevant to you based on the information which your web browsing patterns allow Facebook to infer. This information is never connected to your profile and it is always anonymous.
You can read more and change your preferences on Facebook here: https://www.facebook.com/policies/cookies/
You can control and opt out of Facebook adverts and other third party cookies here: http://www.youronlinechoices.com/uk/your-ad-choices

Google 

  • Google Analytics 
  • Google Adwords
  • Google Dynamic Remarketing
  • Google DoubleClick

You can read more and change your preferences here: http://www.google.com/ads/preferences/html/opt-out.html
You can control and opt out of Google adverts and other third party cookies here: http://www.youronlinechoices.com/uk/your-ad-choices

Salecycle
This is a performance improver cookie that helps us see if you have put items in your bag, and to identify when you have not proceeded all the way through checkout. This service allows us to send you abandoned basket service emails if you have given us your email address during the checkout process.

Links to other websites
Our website may contain links to and from third party websites. These websites have their own privacy policies. If you follow a link to any of these websites, please make sure that you read their privacy policies before you submit any information to these websites. We do not accept any responsibility or liability for their policies.

How do you change cookie preferences or block cookies?
In your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies as such, or those from providers that website owners use, i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.

For further information please refer to: https://www.aboutcookies.org/how-to-delete-cookies/

If you block cookies on our website, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.

Changes to the Cookie Policy
We may update this Policy from time to time. If we make significant changes we will let you know but please check this Policy regularly to ensure that you are aware of the most updated version.


This Privacy Policy was last updated on 20th August 2018.

We use cookies

Read our Privacy Policy and Cookies Policy here

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